Reporting Absences

Go to the corporation website to access Skyward Employee Access Login to Skyward Employee Access using your username and password. Be sure that you are in the Employee Access section by clicking the arrow beside the Home button.  (If you don’t see this, you only have access to the Employee Access section) Click the Time […]

Network drive disconnects, drops

Symptoms Network drive shows red x’s Files on desktop, documents, downloads grayed out N drive disconnects Windows explorer shows CSC-Cache as network drive filesystem Solution #1:  Clear Cache Add a registry entry Open regedit Traverse to the path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc\Parameters If Parameters key does not exist under CSC you can create a new node with that […]

User Profile Service Failed the Logon

Symptoms Cannot login Get “User Profile service failed the logon” message Get “Could not load profile” message Solution #1 Navigate to C:\Users\Default\AppData\Local\Microsoft Search for files with extension “.sqm” Delete all search results Try logging in again Solution #2 Navigate to C:\Users Right-click the Default folder and go to Properties Switch to the Security tab and […]

SchoolMessenger Broadcast

Logging In Navigate to http://asp.schoolmessenger.com/brownco Enter your username and password. If you don’t remember your username or password, please ask the Tech Dept to reset it for you. Click Sign In Main Screen Overview   Main Navigation – These tabs get you to different parts of the SchoolMessenger system. You may not have all of […]

Changing the weather location on your phone

You can now check the local weather right from your desk phone! By default, the phones are configured for different weather locations but you can specify what weather forecast you want to see.   First, we need to open the web configuration screen for your phone. On your phone, find your phone IP address by […]

Document Camera “black screen”

Symptoms Document camera software (Arcsoft) doesn’t show picture. Shows black screen Document camera image shows up on projector just fine Solution Enable Windows 7 Aero themes by right-clicking on the desktop and selecting a transparent theme (like the standard Windows 7 theme) If that doesn’t fix the issue, Click on Start menu. Type the following […]

Cannot create Outlook signature

Symptoms Try to create signature and receive an error Solution Navigate to user’s AppData\Roaming\Microsoft folder in their N drive Right-click the Signatures folder and click Sync -> Sync selected Offline Files (you may need to do this on the Microsoft and Roaming folders above it as well) After it has synced (window won’t say it’s […]