Can’t open PDF files

Symptoms Can’t open PDF files Adobe Reader says Access denied. Error opening PDF document Solution Open Adobe Reader Go to Edit -> Preferences On the left-hand side, choose Security (Enhanced) On the right at the top, uncheck the box that says “Enable Protected Mode at startup” That’s it.  You should now be able to open […]

Windows 10 Start Menu Disabled Fix

Go to Start menu button and right click on it. This will open the contextual menu, after which you need to select Command Prompt (Admin). Once Command Prompt is open, go ahead with the following steps. Type and enter: Powershell Type the following: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}    

Name change

Introduction Do you have a user who recently got married, or have you ever fat fingered a user’s name but didn’t notice until the user tried to login with their actual name? Well these are steps for you: Steps: Active Directory Open Active Directory Users and Computers Navigate to the Employees Organizational Unit (OU) Right-click […]

Network drive disconnects, drops

Symptoms Network drive shows red x’s Files on desktop, documents, downloads grayed out N drive disconnects Windows explorer shows CSC-Cache as network drive filesystem Solution #1:  Clear Cache Add a registry entry Open regedit Traverse to the path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc\Parameters If Parameters key does not exist under CSC you can create a new node with that […]

User Profile Service Failed the Logon

Symptoms Cannot login Get “User Profile service failed the logon” message Get “Could not load profile” message Solution #1 Navigate to C:\Users\Default\AppData\Local\Microsoft Search for files with extension “.sqm” Delete all search results Try logging in again Solution #2 Navigate to C:\Users Right-click the Default folder and go to Properties Switch to the Security tab and […]

Document Camera “black screen”

Symptoms Document camera software (Arcsoft) doesn’t show picture. Shows black screen Document camera image shows up on projector just fine Solution Enable Windows 7 Aero themes by right-clicking on the desktop and selecting a transparent theme (like the standard Windows 7 theme) If that doesn’t fix the issue, Click on Start menu. Type the following […]