Can’t open PDF files

Symptoms Can’t open PDF files Adobe Reader says Access denied. Error opening PDF document Solution Open Adobe Reader Go to Edit -> Preferences On the left-hand side, choose Security (Enhanced) On the right at the top, uncheck the box that says “Enable Protected Mode at startup” That’s it.  You should now be able to open […]

Ticket replies and closing

Logging into the agent panel To sign in to the ticket system agent panel, go to the main ticket page http://tickets.brownco.k12.in.us and follow the instructions below or go directly to the agent sign-in at http://tickets.brownco.k12.in.us/scp Choose Sign In at the top Choose I’m an agent   Main Screen The main screen of the ticket system will give […]

IXL Learning – Teacher Access

Download the PDF of this tutorial The Brown County Schools IXL Learning site address is accessible through the Online Resources button on all school websites! Please use this site when attempting to roster your students! INSTRUCTIONS FOR TEACHERS The account activation key for your license is BROWN397. Each instructor will need to follow the directions below to create […]

Name change

Introduction Do you have a user who recently got married, or have you ever fat fingered a user’s name but didn’t notice until the user tried to login with their actual name? Well these are steps for you: Steps: Active Directory Open Active Directory Users and Computers Navigate to the Employees Organizational Unit (OU) Right-click […]

Google Calendar Appointments

Setting up and Sharing Appointments 1. Open Google Calendar while logged into your school account. 2. Make sure that you’re in “Week view” or any “Day” view   3. Click anywhere in the calendar. In the event box that pops up, click “Appointment slots” 4. Enter the details, including a title, and pick the calendar […]