Symptoms Try to close Word and receive an error Words asks for Save location upon exit Difficulty opening and closing Word documents Solution Navigate to user’s AppData\Roaming\Microsoft folder Right-click the Templates folder and select Security Provide Full Control to NT SERVICE\TrustedInstaller on FACULTY If all else fails, ask David Phelps.

Symptoms Try to create signature and receive an error Solution Navigate to user’s AppData\Roaming\Microsoft folder in their N drive Right-click the Signatures folder and click Sync -> Sync selected Offline Files (you may need to do this on the Microsoft and Roaming folders above it as well) After it has synced (window won’t say it’s […]

Symptoms Get virtual machine error when installing a program Solution Open the Control Panel Go to System Go to Advanced Systems Properties Select Environment Variables In System Variables, click Add New Variable Name: _JAVA_OPTIONS New Variable Value: -Xmx512M Click OK

Symptoms No printers showing in devices and printers Print Spooler service not running Print Spooler service will start and stop Solution Navigate to C:\Windows\System32\spool\PRINTERS Delete everything in the folder Open Services Start Print Spooler Open Devices and Printers to see if the printers are showing up

Symptoms Cannot log in as domain user Cannot log in as new user Solution Log in as a local administrator Navigate to the C:\Users\Default folder. This folder is hidden so make sure you can view hidden files. Search for all .sqm files Delete all .sqm files Log out and try to log in as a […]